Alert: Patient Triage System

To book an appointment with a clinician, please click 'Submit a new request' which is in the green box just below this message.
Fill in your details and submit the request, which goes immediately to the surgery where it will be looked at by a clinician who will decide the best course of action for you and respond in a timely fashion.
This information will be completed for every request (by a receptionist if you're unable to do it) and will be regardless of whether you complete online, telephone or call in and every method of contact will be treated equally.
The response from patients has been quite favourable so far, but if you haven't specified a time when you're unable to take a call, PLEASE MAKE SURE YOU'RE ABLE TO ANSWER YOUR PHONE as you may be offered an appointment on the same day or sent a link to book an appointment to suit you.
Thank you for your continued support.

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Hobs Moat Medical Centre

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Emergencies


For true emergencies (such as sudden severe chest pain or breathlessness, choking, symptoms of a stroke, severe bleeding) – please call 999


Out of Hours services


After 6:30pm and at weekends you should call 111, If it’s not a 999 emergency but you need medical help fast, call 111.


The NHS 111 service is a fast and easy way to get the right help – wherever you are and whatever the time. The service provides medical advice and if necessary will call an ambulance for you.


For more information please visit NHS 111 online

It is free to call 111 from landlines and mobiles (although you must have 1p credit on your mobile phone to be able to make a free call).

Urgent Treatment Centre


The main route of access to the South Birmingham Urgent Treatment Centre (UTC) is now via NHS 111. People requiring urgent care should use NHS 111 by calling 111, visiting 111 online at 111.nhs.uk, or by using the NHS App. 
Previously, members of the public have been able to self-refer to South Birmingham UTC by calling the UTC directly. This option is l no longer be available.
 
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Patient Feedback

Thank you 🙂
Actioned request and followed up quickly
The receptions are always nice and helpful which is greatly appreciated
I didn’t feel rushed and she was sympathetic.
Delighted with the consultation and ACP
Very good service
Everything explained clearly and professionally as always
Great service from the receptionist and Dr Malde thank you 🙂
Dr Dale gave us time to talk, listened and patiently repeated instructions to ensure we understood
Outstanding Doctors
She listed to me, was thorough and explained everything in an understanding way!
The surgery all ways looks after the older people. Nothing is too much trouble