Emergencies

For true emergencies (such as sudden severe chest pain or breathlessness, choking, symptoms of a stroke, severe bleeding) – please call 999

Out of Hours services

After 6:30pm and at weekends you should call 111

If it’s not a 999 emergency but you need medical help fast, call 111. The NHS 111 service is a fast and easy way to get the right help – wherever you are and whatever the time. The service provides medical advice and if necessary will call an ambulance for you. For more information please visit NHS 111 online

It is free to call 111 from landlines and mobiles (although you must have 1p credit on your mobile phone to be able to make a free call).

Urgent Treatment Centre

The nearest Urgent Treatment Centre (UTC) for Solihull is based at Chelmsley Wood Primary Care Centre, Crabtree Drive, Chemsley Wood B37 5BU

Appointments are available between 10:30-22:30, 7 days a week.

To attend an appointment you need to register, login and book via the following website or call 111:

www.badgeruts.uk

Other Centres:

Warren Farm Urgent Treatment Centre

Warren Farm Road, Birmingham, West Midlands B44 0PU

Opening times: Monday – Sunday 08:00 – 19:00

Erdington Urgent Treatment Centre

Stockland Green Primary Care Centre, 192 Reservoir Road B23 6DJ

Opening times: Monday – Sunday 10:30 – 22:30

Washwood Heath Urgent Treatment Centre

Clodeshall Road, Washwood Heath, Birmingham B8 3SN

Opening times: Monday – Sunday 09:00 – 20:30

Birmingham NHS Urgent Treatment Centre (“Boots”)

Lower Ground Flood, Boots, 66 High Street, Birmingham B4 7TA

Opening times: Monday – Friday 08:00 – 18:00, Saturday 09:00 – 17:00 and Sunday 11:00 – 15:00

South Birmingham GP Urgent Treatment Centre (“Katie Road”)

15 Katie Road, Selly Oak, Birmingham B29 6JG

Opening times: Monday – Sunday 08:00 – 20:00

LATEST ADVICE ABOUT CORONAVIRUS – COVID 19

The guidance is changing daily – so to keep up to date, please visit this website

https://www.nhs.uk/conditions/coronavirus-covid-19/

Please see our new page on the left hand side for latest on significantly vulnerable groups and a freqently asked question guide

IF YOU HAVE A NEW, DRY,CONTINUOUS COUGH AND/OR A TEMPERATURE – YOU MUST SELF-ISOLATE FOR 7 DAYS. YOU DO NOT NEED TO CONTACT 111, OR US. IF YOU FEEL UNWELL, THEN USE THE ONLINE 111 CHECKER AT THE WEBSITE LINK BELOW, OR IF YOU ARE UNABLE TO DO THIS, THEN CALL 111 FOR ADVICE.

IF YOU HAVE ANY OF THESE SYMPTOMS, OR SYMPTOMS OF  COLD/FLU – DO NOT COME TO THE PRACTICE FOR ANY BOOKED APPOINTMENT – STAY AT HOME AND RING US. WE WANT TO CONTINUE TO BE ABLE TO OFFER AS MANY OF OUR USUAL SERVICES AS POSSIBLE, BUT WE NEED YOUR HELP TO DO THIS.

IF YOU HAVE SYMPTOMS OR HAVE BEEN TRAVELLING AND ARE CONCERNED – BEFORE RINGING 111, VISIT THE 111 WEBSITE HERE AND ANSWER THE QUESTIONS, THIS WILL TELL YOU WHAT TO DO NEXT.

PLEASE REMEMBER – DO NOT VISIT THE PRACTICE – USE THE GUIDANCE ON THE WEB SITE AND ONLY RING NHS 111 IF DIRECTED TO DO SO BY EITHER US OR THE GUIDANCE ON THE NHS WEBSITE.

Self-isolation – information here 

Self-certification for periods of self-isolation via this link – you do NOT need a note from your doctor

if you have travel plans and are not certain what you should do, please note we cannot help you with this decision unless there is a medical reason why you would be unable to go. You might find the information on this website helpful which is updated as advice changes. We can only direct you back to your travel company

The best way to avoid all viruses whether they cause a cold, flu or COVID-19 is to keep your hands clean and catch sneezes into a tissue, which should then be thrown in the bin. You might think this is a sill question – do you know how and for how long to wash your hands? Check out this video

THINKING YOU MIGHT GO TO A&E? Why not use this symptom checker made available by our local hospital teams

You can access it here