Alert: Appointments, triage and clinical requests

To request an appointment with a clinician, or make a clinical request please click the APPOINTMENTS option below for instructions.

Thank you to those who've taken the time to respond to our Friends & Family feedback requests and for your comments. These are all anonymous so we can't answer them individually, but we're constantly tweaking how we work.

Currently the volume of appointment requests is huge and we are working hard to keep up with demand.

Thank you for your continued support.

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Hobs Moat Medical Centre

Emergencies


For true emergencies (such as sudden severe chest pain or breathlessness, choking, symptoms of a stroke, severe bleeding) – please call 999


Out of Hours services


After 6:30pm and at weekends you should call 111, If it’s not a 999 emergency but you need medical help fast, call 111.


The NHS 111 service is a fast and easy way to get the right help – wherever you are and whatever the time. The service provides medical advice and if necessary will call an ambulance for you.


For more information please visit NHS 111 online

It is free to call 111 from landlines and mobiles (although you must have 1p credit on your mobile phone to be able to make a free call).

Urgent Treatment Centre


The main route of access to the South Birmingham Urgent Treatment Centre (UTC) is now via NHS 111. People requiring urgent care should use NHS 111 by calling 111, visiting 111 online at 111.nhs.uk, or by using the NHS App. 
Previously, members of the public have been able to self-refer to South Birmingham UTC by calling the UTC directly. This option is l no longer be available.
 
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Latest News

Hobs Moat Patient Participation Group

Newsletter Christmas 2025 The PPG would like to wish all patients and practice staff a Very Merry Christmas and a […]

NEW APPOINTMENT SYSTEM STARTING ON 29TH SEPTEMBER

Patient Participation Group Latest Newsletter

Please click here to read the latest newsletter

Friends And Family Test Results January 2026

No Longer Need It? – Cancel It!
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Patient Feedback

Between the team of doctors and Nurses they are trying to get other departments within the NHS to comply in order to treat their patients accordingly.
Very friendly, understanding lady on reception.
Always ready to help and give reassurance.
Because it was spot on! I said what I needed and had a telephone appt that day.
Very kind and understanding GP who listened to my concerns.
Very positive experience, kind, caring and helpful staff on reception. Appointment booked easily.
Easy to complete the form in the App given an appointment seen in time and very happy with the consultation
Dr did a thorough check and spent time listening.
Quick appointment offered very happy.
Receptionist was very caring and helpful and I got an appointment on same day even though called in afternoon.
They were very quick and efficient over my recent issue.