No more waiting in a telephone queue, outside, or at the desk, you can now request your appointment online at your convenience.
If you need an appointment or service from the practice, you can now contact us online above (or using the NHS app). We will ask for details of your symptoms and request which will be passed to the GP led triage team, who will contact you a little later to assist. We will still accept telephone or drop in requests but there will be no advantage to doing this for GP and other acute appointments as we will not be making appointments until later when your request has been triaged.
However you contact us, the same information will be requested to ensure fairness and give priority to those that clinically need it. For your convenience we recommend using the online form if you can.
Please be as specific & detailed as possible regarding your symptoms, your concerns, how long you have had the issue for, & PLEASE ATTACH PHOTOS at the time for any kind of visible symptoms (as long as not in a sensitive/intimate area).
We may contact you on your mobile with appointment booking links or other assistance as an alternative to calling, so please check you telephone regularly until you hear from us.
Please do not submit forms whilst you are on holiday outside England, you will need to seek help locally. Please do not follow up a submitted request with a phone call to us, unless you have not heard from us by 5pm (unless you have submitted your form late in the day, & then only call at 6pm if we have not been in touch).
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices