Safeguarding our Vulnerable Patients

All staff at Hobs Moat Medical Centre are committed to protecting vulnerable patients no matter what their age. Safeguarding is sometimes thought to apply to children only, but older people also need protection at times. We hope you will find the information on this page helpful. The safeguarding lead for our Practice is Dr Alison Matthews. If you have any concerns, you can always speak to any member of our staff.

Hobs Moat Leaflet on Vulnerable patients can be picked up in the reception area or behind the reception desk please ask a member of staff to help you or click here for a copy.

Solihull Metropolitan Council is responsible for safeguarding services in Solihull


Protecting adults at risk

Ensuring physical, emotional and financial wellbeing

Everyone has the right to be treated with dignity and respect, whether they live on their own, with others, in a care/nursing care home, attend a day centre or are in hospital. Adults at risk are sometimes abused by people who should be looking after them.

Who is at risk?

We define an adult at risk as anyone aged 18 years or over who needs community care services, or who finds it difficult to take care of themselves or protect themselves against harm or exploitation. They might be elderly, physically or mentally ill, disabled, have learning difficulties or face other challenges.

What is abuse?

Abuse of an adult at risk is where someone in a position of trust hurts, harms or causes someone distress. It can include theft, bullying, verbal and racist abuse, threats, pressure about money or wills, unwanted sexual advances, physical abuse and neglect. Abuse can be stopped and even prevented, but this can only happen if someone knows about it.

How can we stop abuse?

Tell someone you trust, as soon as you can.

  • Solhull MBC: 0121 704 8007 (outside office hours in an emergency: 0121 605 6060)
  • Police: 101 (or 999 in an emergency)
  • Elder Abuse Helpline: 0808 808 8141
  • CQC: 0845 015 0120

You can print further information about what to do from here

Deprivation of Liberty Safeguards (DoLS)

Sometimes adults who are unable to make decisions about their care and treatment have to be cared for in a particularly restrictive way to keep them safe. The Mental Capacity Act 2005 has set out Deprivation of Liberty Safeguards (DoLS) to protect people in this situation.

Dols guidance leafet here

Domestic Abuse information here